Email Query - Best for quick product recommendations
Access free and easy styling advice at the click of a button with our Email Query service. Your query will go directly through to our interiors team at Birdie Fortescue who can help with product recommendations, sizing queries and create a bespoke order for you.
UK Delivery
Dispatched within up to 10 working days via DPD or similar courier. Delays may occur during busy periods or if awaiting stock. Furniture is delivered to the door only.
International Delivery
We ship worldwide. Duties and taxes are calculated at checkout. Large furniture items may require a bespoke shipping quote. US customers may be asked for IRS / EIN / SSN details by customs.
Pre-Orders
In-stock items ship immediately. Pre-order items ship once stock arrives. No extra shipping costs apply.
Made to Order Furniture
Handcrafted and bespoke. Non-refundable. Amendments allowed within 7 days. Returns (if unavoidable) incur a 40% restocking fee.
Returns & Exchanges
Start your return via our Returns Portal
- Full-price items: 28 days
- Sale items: 14 days
- Items must be unused and in original packaging
- Made-to-order paint is non-returnable
Click & Collect
Available Mon–Fri, 9am–4pm. Orders usually ready within 2 working days.
